Privacy Policy

Effective Date: September 8, 2026

Soggie Doggie, LLC (“Soggie Doggie,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, schedule an appointment, communicate with us, or use our services.

Information We Collect

We may collect the following types of information:

Contact Information

This may include your name, mailing address, email address, telephone number, and preferred method of communication.

Dog and Appointment Information

When you schedule an assessment, swimming session, class, event, or other service, we may collect information about your dog, including:

  • Name, age, breed, sex, and weight

  • Swimming experience and comfort around water

  • Behavioral or mobility information

  • Vaccination information

  • Medical conditions, injuries, medications, or veterinary restrictions relevant to participation

  • Emergency-contact information

  • Appointment preferences and scheduling history

  • Information supplied through assessments, releases, waivers, or electronic signatures

This information relates to your dog and is collected to help us evaluate eligibility, provide appropriate services, and maintain a safe environment.

Payment Information

If online payments are offered, payment-card information may be processed by a third-party payment provider. Soggie Doggie generally does not directly store complete payment-card numbers.

Communications and Messaging Preferences

We may collect messages, inquiries, reviews, communication preferences, and records showing whether you consented to receive appointment-related or marketing communications.

Website and Device Information

When you use our website, certain information may be collected automatically, including your IP address, browser type, device type, pages visited, referring website, and approximate location. Cookies and similar technologies may also be used for website operation, security, analytics, and advertising where applicable.

How We Use Information

We may use information to:

  • Respond to questions and requests

  • Schedule, confirm, reschedule, and cancel appointments

  • Send appointment reminders and service-related communications

  • Review assessment information and determine appropriate swimming assistance

  • Provide private swims, classes, events, and related services

  • Maintain customer and dog records

  • Process payments and administer packages

  • Obtain and store waivers, releases, and electronic signatures

  • Improve our website, services, and customer experience

  • Request feedback or reviews

  • Send promotional communications when separately authorized

  • Protect customers, dogs, staff, property, and the security of our systems

  • Meet legal, insurance, accounting, and recordkeeping obligations

Email and Text Messages

If you provide your email address or telephone number, we may contact you regarding inquiries, appointments, scheduling changes, reminders, services you requested, or other account-related matters.

Marketing text messages will be sent only when you provide separate consent to receive them. Consent to receive marketing messages is not a condition of purchasing or using our services.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information below.

Opting out of marketing messages does not prevent us from contacting you through other appropriate means regarding an existing appointment, transaction, safety issue, or legal matter.

Mobile Information and Consent

We do not sell or rent mobile telephone numbers, text-message opt-in information, or messaging consent.

We do not share mobile opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes. We may provide limited information to service providers that help us deliver and manage communications, but only as necessary to provide those services on our behalf.

When We Share Information

We may share information with:

  • Website, hosting, scheduling, customer-management, email, and SMS providers

  • Payment processors

  • Analytics and technology providers

  • Professional advisers, insurers, accountants, or attorneys

  • Government authorities or other parties when required by law

  • A successor organization in connection with a sale, merger, restructuring, or transfer of the business

These providers may access information only as reasonably necessary to perform services for us or satisfy applicable legal obligations.

We do not sell personal information for money.

Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, measure website activity, improve performance, and understand how visitors use the site.

Your browser may allow you to block or delete cookies. Disabling cookies may affect some website features.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and customer records, resolve disputes, enforce agreements, satisfy insurance requirements, and comply with legal, tax, and accounting obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information. No website, storage system, or electronic transmission can be guaranteed completely secure.

Children’s Privacy

Our website and services are intended for adults responsible for their dogs. We do not knowingly collect personal information online directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.

Your Choices

You may contact us to:

  • Ask what personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of information, subject to applicable legal and business-record requirements

  • Withdraw marketing consent

  • Ask questions about our privacy practices

We may need to verify your identity before completing certain requests.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content, security, or privacy practices. Review the privacy policies of those third parties before providing information.

Changes to This Policy

We may update this Privacy Policy periodically. The revised policy will be posted on this page with a new effective date. Your continued use of the website or services after an update indicates your acknowledgment of the revised policy.

Contact Us

For questions or requests concerning this Privacy Policy, contact:

Soggie Doggie, LLC
1710 Vincent Avenue
Watsontown, PA 17777
Phone: 570-412-6676
Email: [email protected]